General
What is Digital Scrapbooking?
What is full bleed?
What adjustments do I need to make for trimming/binding?
How do I get started to print my digital layouts?
What resolution should my files be in?
What file format should I use for my digital layouts?
What is jpeg?
What is VividPics®? How do I turn it off?
What is Easy Crop? How do I turn it off?
What color mode should I use?
What does “live area” mean?
What quality is the paper that you print on and will it last?
How long will it take me to get my printed product as I am working under a deadline?
Where can I find pricing information for these products?
My hard drive crashed and I need to get copies of the photos and layouts that I have uploaded to Shutterfly. How do I do that?
Photo books
Should I be using this book occasion (Print Your Digital Scrapbook) to print my digital files?
What book sizes are available?
What is the maximum number of pages that I can have in a photo book?
How do I add pages to my photo book?
Can I customize the covers on all the books?
How are the pre-designed scrapbook pages different from the digital scrapbook pages?
Are the pages in a photo book printed front and back, or just on the front page?
How do you bind your books?
Are digital scrapbooks included in the pre paid photo books plan?
Can I use the Make a New Book Size feature with the Print Your Digital Scrapbook Solution?
I want to resize my photo book. What happens to the cover?
Cards
The image in the preview window looks blurry. Will my card turn out that way, too?
Scrapbook Pages
Do you offer portrait 8x11 books?
Why can’t I continue to make a whole book with the same theme?
Calendars
Although I selected the layout where the image filled the whole page, the preview shows a white border around each image on my calendar. How do I get rid of it?
The preview is really blurry. Will my printed calendar be blurry as well?
I want to put my layouts on mugs and puzzles. Where do I find specs for those?
Single Prints
I’d like to print some of my 8x8 and 12x12 pages, but I don’t see that size offered under “Prints”.
I want to print my full bleed digital scrapbook page, but I don’t want to use any Shutterfly’s themes. How do I just upload my layout and print?
Why isn’t there an option to “Print Your Digital Scrapbook Page” and bypass all the styles and occasions, like there is for photo books?
What is Digital Scrapbooking?
Digital Scrapbooking is a fun and easy way to create digital layouts on your computer. Using an image-editing program such as Adobe® Photoshop® Elements or CS, ArcSoft Scrapbook, Collage Creator or Microsoft Digital Image Pro, you can create scrapbook pages similar to the way you would with physical paper and glue. You can use these graphic programs to create layouts (in many forms) that look just as good as (or better) than paper layouts. Shutterfly offers a high quality, easy and affordable way to print out your digital layouts in various formats, such as digital scrapbooks, cards, scrapbook pages and calendars. You can also use Shutterfly photo prints to insert into your traditional paper scrapbook albums.
Back to top
What is full bleed?
This is a term used when an image extends completely to all four edges of the finished sheet. With full bleed, one extends the image beyond the trim edge of a sheet to ensure that there is no white space at the edge after the printed page is trimmed to the final size.
Back to top
What adjustments do I need to make for trimming/binding?
When designing your scrapbook pages, we highly recommend that you:
- follow our how tos and specifications closely - we provide detailed step by steps and measurements for all our layouts to give you complete creative control of your project.
- download our templates - the templates will provide you guidelines that represent the bleed, trim, and safety areas.
- make sure that your background extends all the way to the edges of your document and that your critical design elements stay inside the template guidelines (safety area)
How do I get started to print my digital layouts?
Please see the how to section under each product type for step by step instructions.
Back to top
What resolution should my files be in?
For best results, design and save your layouts at 300 DPI (DPI—dots per inch—a measure of resolution for printed text and images).
Back to top
What file format should I use for my digital layouts?
Please save your files as RGB jpegs.
Back to top
What is jpeg?
Jpeg is a common image format. This is a compression technique used for saving images and photographs and is widely used on the World Wide Web. Most digital camera pictures are jpeg files.
Back to top
What is VividPics? How do I turn it off?
VividPics® is a piece of unique Shutterfly software that makes the colors and contrast in a digital picture vibrant, bright and sharp. Since this software may adjust the colors and contrasts in a completed design layout, for best results, we recommend that you turn it off to use the Print Your Digital Scrapbook solution. Instructions on how to turn off this feature are illustrated below (these instructions are also included in the how to sections):
Back to top
What is Easy Crop? How do I turn it off?
Easy Crop is a piece of unique Shutterfly software that auto-crops a digital picture to ensure that the selected crop area can be printed on any print size chosen. Since this software may adjust the pictures within a completed design layout, for best results, we recommend that you turn it off to use our digital layout print solution. Instructions on how to turn off this feature are illustrated below (these instructions are also included in the how to sections):
Back to top
What color mode should I use?
Design and save your jpeg files in RGB.
Back to top
What does “live area” mean?
“Live area” is defined as an area which it is recommended not to place any critical design elements. See a glossary of other terms in the downloadable guides found in each product’s specific how to section.
Back to top
What quality is the paper that you print on and will it last?
The following chart outlines the weight, finish and attributes of our digital layout products:
Back to top
How long will it take me to get my printed product as I am working under a deadline?
You can find shipping information on any of our products by clicking Pricing at the bottom of our homepage (www.shutterfly.com), and scrolling to the bottom of the page.
Back to top
Where can I find pricing information for these products?
You can find shipping information on any of our products by clicking Pricing at the bottom of our homepage (www.shutterfly.com), and scrolling to the bottom of the page.
Back to top
My hard drive crashed and I need to get copies of the photos and layouts that I have uploaded to Shutterfly. How do I do that?
Shutterfly never deletes a photo and with our Archival DVD product, you can safeguard up to 1,000 high-resolution images (per CD) in case of loss, or just to stay organized.
Back to top
Should I be using this book occasion (Print Your Digital Scrapbook) to print my digital files?
Shutterfly’s Print Your Digital Scrapbook solution is specifically designed for users who create jpeg images using image editing programs (i.e., Adobe Photoshop-Elements or CS-, ArcSoft Scrapbook, Collage Creator or Microsoft Digital Image Pro) and upload these completed designs into a Shutterfly photo book for printing. We provide step by step instructions and design templates to make the upload process as clear and easy as possible. If this procedure seems confusing, and you want Shutterfly to help you create your layouts, backgrounds, captions and fonts, we suggest that you go to Print Your Digital Scrapbook to get started.
Back to top
What book sizes are available?
We offer digital scrapbook printing in the following Photo Book sizes: 12x12, 8x11, 8x8, 7x9, and 5x7.
Back to top
What is the maximum number of pages that I can have in a photo book?
The maximum number of pages in a photo book is 101.
Back to top
How do I add pages to my photo book?
Click “Add” in the “Page Options” section to add additional pages to your photo book.
Back to top
Can I customize the covers on all the books?
All photo books sizes now feature personalized photo covers. Our 12x12 and 8x8 sizes come in a variety of leather cover options. Our 8x11 size features leather cover options and a variety of solid and patterned cover materials.
Back to top
How are the pre-designed scrapbook pages different from the digital scrapbook pages?
The pre-designed scrapbook pages have the papers, embellishments and most design element fixed on the page - the creator simply puts in his/her photos and journaling captions.
Back to top
Are the pages in a photo book printed front and back, or just on the front page?
The pages in a photo book are printed on both sides of the sheet.
Back to top
How do you bind your books?
Our photo books are bound with glue.
Back to top
Are digital scrapbooks included in the pre paid photo books plan?
Yes, they are included in the pre-paid photo book plan.
Back to top
Can I use the Make a New Book Size feature with the Print Your Digital Scrapbook Solution?
Shutterfly now offers you the option to change your saved photo book project from its current size to it’s corresponding larger or smaller size (12x12, 8x11, 8x8, 7x9, and 5x7). At this time, the Make a new book size feature does not work with digital scrapbook layouts.
Back to top
I want to resize my photo book. What happens to the cover?
We do not recommend using the Make a New Size feature with the digital scrapbook products as there is not a direct conversion for the covers at this time.
Back to top
The image in the preview window looks blurry. Will my card turn out that way, too?
Our cards preview is a low resolution image in order to save download time for the user - the final image will print as a high resolution and will be much sharper. However, please also note that further exploration is necessary when you receive a warning symbol next to any of your images or layouts.
Back to top
Do you offer portrait 8x11 books?
We currently do not offer 8x11 photo books in portrait format.
Back to top
Why can’t I continue to make a whole book with the same theme?
At this time our offering does not have 20 different pages in any one “theme” - you can duplicate the background pages to create 20 layouts to upload into a book.
Back to top
Although I selected the layout where the image filled the whole page, the preview shows a white border around each image on my calendar. How do I get rid of it?
To create a calendar where the images go right to the edges of the pages, choose “Collage Calendars” instead of “Classic Calendars” when you first start. Ignore the Style selections on the next page and continue to the Edit screen. Then, choose the third “1 picture” layout where the picture fills the entire page.
Back to top
The preview is really blurry. Will my printed calendar be blurry as well?
Our calendar preview is a low resolution image in order to save download time for the user - the final image will print as a high resolution and will be much sharper. However, please also note that further exploration is necessary when you receive a warning symbol next to any of your images or layouts.
Back to top
I want to put my layouts on mugs and puzzles. Where do I find specs for those?
At this time, we do not have specific specs published for these items. We are continuously working to improve our offering to our customers and plan to add additional specs in the future.
Back to top
I’d like to print some of my 8x8 and 12x12 pages, but I don’t see that size offered under “Prints.“
To print out these pages, you will need to go to the scrapbook pages section at www.shutterfly.com/shop/product_c21160/Digital_Scrapbookers. For how tos and design templates for upload, visit www.shutterfly.com/digitalscrapbook/scrapbook-overview.jsp and follow our step by step instructions.
Back to top
I want to print my full bleed digital scrapbook page, but I don’t want to use any Shutterfly’s themes. How do I just upload my layout and print?
We provide a complete instructions and specifications at www.shutterfly.com/digitalscrapbook.
Back to top
Why isn’t there an option to “Print Your Digital Scrapbook Page“ and bypass all the styles and occasions, like there is for photo books?
We do not currently offer that functionality currently but are always looking for ways to improve a user’s experience.
Back to top
What other questions would be helpful to be addressed on this page? Please let us know with feedback.
Back to top
