Can’t find the answer to your question here? Contact us

Q: What resolution are the pictures on the Archive DVD?
A: The Archive DVD contains the full-resolution images that are in your account.

Go to top

Q: What happens to the borders, cropping, rotation, and effects which are applied to the pictures in my account? Will they be included in my DVD?
A: Your DVD will contain the full-resolution versions of the images as they were originally uploaded (or in the case of our 35mm film service, as they were originally scanned). They will not appear with any rotation, borders, effects, or enhancements. Please note also that pictures on the Archive DVD will not have backprint messages.

Go to top

Q: What operating systems are the Archive DVDs compatible with?
A: The Archive DVD is compatible with both PC and Mac platforms.

Go to top