FAQs & troubleshooting
Related pages
Can’t find the answer to your question here? Contact us
Q: How many months can my calendar be? Can I choose the start date?
A: Calendars are available in either 12 months or 18 months. You can choose the starting month for your calendar, and then the ending month is automatically selected.
Go to top
Q: What resolution should my pictures be for a calendar?
A: For calendars, we recommend that each image be at least 1600×1200. If you try to use a low-resolution picture in a calendar, a low-resolution warning will appear. This warning is important - Shutterfly is not responsible for unsatisfactory calendars resulting from a failure to heed this warning.
Go to top
Q: Can I add captions to my calendar? Can I customize the pictures or the cover?
A: You can add a title to appear on the front of the calendar, and you can also select a picture to use on the cover. Also, Shutterfly does offer customers the ability to add captions to their images by using one of our Caption borders.
Go to top
Q: How can I save my calendar as a project, and finish later?
A: When you are almost finished with your calendar, you can choose to save it as a project if you wish. (You can then either finish it later; or use the saved project to order more copies of the calendar later.) To save it, just use the ‘Save as a project’ link on the right. Give it a title, and click ‘okay’.
Go to top
Q: What size are calendars? How are they printed?
A: Each calendar page is 8.5” × 11”, so your calendar opens up to a full 11” × 17”. They are printed with a four-color process on acid-free cardstock.
Go to top
Q: How much do calendars cost?
A: Regular prices for our calendars are $19.99 for a 12-month calendar, and $24.99 for an 18-month calendar. For shipping and handling prices, please see our pricing page.
Go to top
Q: What holidays are noted on a Shutterfly calendar?
A: Shutterfly calendars include the following holidays:
New Year’s Day; Martin Luther King, Jr. Day; Presidents’ Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans’ Day; Thanksgiving; Christmas Day
Valentine’s Day; St. Patrick’s Day; Mother’s Day; Father’s Day; Halloween; Daylight Savings Time Begins; Daylight Savings Time Ends
Passover; Rosh Hashana; Yom Kippur; Hannukah
Good Friday; Easter; Ash Wednesday; Palm Sunday; Christmas
Kwanzaa; Ramadan
Go to top
Q: Can I send calendars to friends and relatives?
A: Yes! As with all of our products, you can have calendars mailed directly to your friends and family, saving you a trip to the post office.
Go to top
Q: Can I choose pictures from any/all my albums?
A: Yes, you can choose pictures from any or all of your albums. However, your calendar picture collection (the group of pictures from which you create your 12- or 18-month calendar) is limited to 36 pictures.
Go to top
Q: Can I choose which picture goes with which month?
A:Calendars are fully customizable, and you can choose which picture goes with which month (and also which goes on the cover). When you are creating your calendar, you will be able to assign pictures to different months; or you can automatically fill the calendar with pictures from your calendar picture collection.
Go to top
Q: Can I use borders and enhancements on calendar pictures?
A:You can indeed use borders and enhancements with calendar pictures. You can do this before you add the pictures to the calendar collection; or you can add enhancements while you are creating your calendar by using the Enhancement links on the right.
Go to top
|