Q: How do I unsubscribe or subscribe to messages from Shutterfly?
A: Go to the My Shutterfly page and click 'Personal info/settings' in the 'Account info' section. (You can return to My Shutterfly from almost any page on the site by clicking the 'My Shutterfly' link at the top.) On the Account Information page:

Find the "My email preferences" section and click the "Change" button underneath it to be taken to the "My email preferences" page.

Once there, you can add or remove yourself from our email lists. A checked box means you're already on that email list. To remove yourself from a list, uncheck the box. Click "Save Now" when you have finished.

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Q: I can't click the links in the email I received, what do I need to do?
A: If you can see the link in the email, but you are unable to click on it, you can copy and paste the link into your browser window. If your mail tool has broken the link into two separate lines, you will need to cut and past both lines.

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Q: If I am subscribed to Shutterfly mailing lists, what types of emails will I receive?
A: If you are subscribed to Shutterfly mailing lists you will receive a monthly newsletter, The Buzz, that informs users of new features and events on the site. In addition you may occasionally receive email notices of sales or promotional offers that you are eligible for. Occasionally you may receive an email asking if you would be interested in participating in some market research that we are conducting.

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