Can’t find the answer to your question here? Contact us

Q: How much do prints cost?
A: Single-print prices start at 15¢ for a 4×6 print, and go up to $3.99 for an 8×10. (We also offer large-format prints, at up to 20×30 size, from $7.99 up to $22.99.) Shutterfly offers many ways to save, including:

— Volume discounts on all print sizes

— Prepaid print packages, with prices as low as 15¢ per print

Additionally, Shutterfly offers money-saving sales and discounts on all our products. To receive email notifications of sales, sign in to your account, and click ‘Personal info/settings’ on the My Shutterfly page (it’s under ‘Account info’). Then update your email notification settings to receive Shutterfly notifications.

These prices do not include shipping costs and tax. For full details on pricing, click the pricing link at the bottom of any page on the Shutterfly site.

Go to top

Q: What print sizes can I order?
A: Shutterfly offers 4×6, 5×7, 8×10 and uncut sheets of 4 wallet-size prints. We also offer large-format prints (11×14, 16×20, and 20×30).

Note that the sheets of wallet-size prints are 5×7 and are uncut, and each of the four images on the paper has a thin (approximately 1/8”) white border. After you cut the sheets yourself, each of the four wallet-sized prints will be 2.5” x 3.5” and each will have a thin white border on all sides that is between 1/16” and 1/8” wide.

Go to top

Q: How does Shutterfly print the images?
A: Shutterfly uses a silver-halide process similar to traditional photofinishing labs. Shutterfly uses Fuji Crystal Archive paper, which has been rated to have not only superior color, but to be the most durable photographic paper available. For more information on Shutterfly’s printing process, see our processing page.

Go to top

Q: Does Shutterfly offer glossy finish, matte finish, or both?
A: For our standard size prints (wallet size through 8x10), Shutterfly offers both glossy and matte finish paper. For large-format prints (11×14, 16×20, and 20×30) we only offer matte-finish paper.

Go to top

Q: What resolution should my images be?

Our resolution recommendations are as follows:

For large-format prints (11×14, 16×20, and 20×30), our recommendations are similar to those for an 8×10, although you may wish to help ensure the best possible print by using an image that is 3 megapixels or larger.

Go to top