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FAQs & troubleshooting


FAQs
What is the Saved Projects feature?
What kind of projects can I save?
Once I order a saved project, is my project still saved?

Troubleshooting
How can I view/resume working on a project that I have saved?

Related pages

Return to the main 'Saving/saved projects' help page
    How to work with projects

Q: What is the Saved Projects feature?
A: The Saved Projects feature allows you to save something you've been working on in your Shutterfly account, and return later (even from a different computer) to resume working on it or reorder it.

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Q: What kind of projects can I save?
A: Currently, you can save Greeting cards, 4×8 Photo cards, Snapbooks™, Photobooks, and Calendars.

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Q: Once I order a saved project, is my project still saved?
A: Yes, your saved project is still saved, until you specifically view your saved projects and delete it. (If you do delete a project, only the project will be deleted, and not any pictures that you used in the project.)

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Q: How can I view/resume working on a project that I have saved?
A: Once you have saved a project, you can easily get back to it. Sign in to your Shutterfly account and you will be on the My Shutterfly page. Click the ‘View all projects’ link to see all of your projects, and click on any project to preview and edit it.

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