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Sharing your pictures online with others

Overview
    Selecting the pictures you want to share
    Single shared albums vs. Collections
    Choosing people to invite
    Selecting a subject and message
    Arranging pictures in your shared album
    Sending your invitation
    Creating a Collection
    Modifying Collection settings
    Managing your single shared albums and Collections
FAQs — sharing pictures with others

Related pages

Viewing pictures that have been shared with you
Tell A Friend

FAQs

Who can view the pictures I’ve shared using Shutterfly? Are my pictures public?
How do I review which pictures I’ve shared in the past?
Can I invite more people to view pictures after I’ve shared them?
Can others add pictures to my shared albums? Can I add or remove pictures from a shared album?
Can others add comments to my shared albums? Can I add or remove comments from a shared album?
How do I know when friends and family have added comments or pictures?
I can’t find pictures that have been shared with me. How do I view pictures shared by friends and family?
Is online sharing free?

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Overview
Shutterfly’s online share service enables you to easily share your pictures with friends and family via the Internet. You simply choose the pictures from your Shutterfly account that you want to share, and the recipients you want to share with. Your recipients will be sent an email with a link to the shared pictures, where they can view them, add comments, and order prints and other products for themselves.

Shutterfly gives you the option of sharing pictures as individual albums, or creating your own Shutterfly Collection — a personal web page with its own web address at which you can share multiple albums.

Shared Collections and albums are not made available to the general public. However, people who visit your shared albums can order prints, save pictures into their account and share them with other friends and family, or create a DVD with the original pictures.

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Selecting the pictures you want to share
On the My Shutterfly page, click ‘Share online’ on the green navigation bar.

Select the album you want to share by clicking on the checkbox below the album cover and then clicking ‘Next’. If you wish to share every picture in the album, click the ‘Select all’ link above the pictures. Alternately, you can use the check-boxes underneath each picture to select certain ones to share.

Then click ‘Next’ to go the the ‘Enter Message’ page. At the bottom of this page, you will see all of the pictures you have selected to share.

Note: If you see pictures that you don’t want to share, you can remove them by clicking the ‘Remove’ link below each thumbnail image.

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Single shared albums vs. Collections
Once you have chosen a set of pictures, Shutterfly gives you two options for sharing: (1) Share as a single album or (2) Share as an album in my Collection.

No matter which option you choose, your recipients will receive an email inviting them to view the shared pictures. The email will contain a link allowing your recipients to view pictures, order prints, and save pictures into their own Shutterfly account.

 

Share as a single album

When you choose to ‘Share as a single album’, your recipients will only have access to the pictures you’ve just selected to share — they will not have access to other pictures you’ve shared in the past.

In addition, the shared album is located at an alphanumeric web address (URL) that is assigned by Shutterfly.

 

Share as an album in my Collection

Choosing ‘Share as an album in my Collection’ adds the pictures you’ve selected to share as a new album in one of your Collections.

A Collection is your own personal page for sharing pictures with a personal web address that you choose (e.g., martinfamily.shutterfly.com). Your Collection can contain as many shared albums as you like and can be password protected. If you choose, friends and family can add comments and even add pictures to your Collection — allowing you to easily gather pictures from an event or get together.

Friends and family who visit your Collection will have access both to the current album that you’ve chosen to share as well as albums you’ve added to the Collection in the past.

When you chose ‘Share as an album in my Collection’, you’ll need to create a Collection if you don’t already have one. You can create up to two Collections.

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Choosing people to invite
On the ‘Enter Message’ page, you can choose the people you want to invite to view your pictures.

You can select people to invite by directly entering in their email addresses into the ‘To’ box. Enter as many recipients as you like, separating each address with a comma.

You can also click on the ‘Choose from Address Book’ link to add contacts you have saved in your Shutterfly address book.

If you’ve created groups, they will show up in a list to the right of the ‘To’ field. To select a group, just click on the group name. The email addresses associated with that group will all be automatically entered into the ‘To’ field.

Note: To receive a copy of the invitation email, make sure that the box on the ‘Enter Message’ page that says ‘Send me a copy’ is checked. That way, each time you send out an invitation, a copy will be sent to the email address that you registered as your Shutterfly username.

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Selecting a subject and message
After entering and reviewing your list of recipients, enter a subject and message for the invitation email.

The subject will become the name of your shared album and the message will become the album description.

Note: you can change the name and description of an album shared in a Collection after it has been added to the Collection. However, you cannot change the name and description of pictures shared as a single album.

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Arranging pictures in your shared album
If you would like to rearrange the order of pictures in your shared album, click the ‘Arrange pictures’ link on the right of the ‘Enter Message’ page. Follow the instructions there to rearrange pictures: first select the pictures you would like to move and then click at the point where you would like to insert the selected picture(s). When you are done, click ‘Save now’ and you will return to the ‘Enter message’ page.

Note: The first image in the shared album will be used as the album’s cover image. The cover image will be displayed in invitation emails and on pages containing the album.

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Sending your invitation
When you’re ready to send your invitation, click ‘Share Now.’ A confirmation page appears letting you know that your invitations are on their way, and giving you a link to view the pictures as your recipients will see them.

An email will be sent to your recipients inviting them to view the shared pictures. Friends and family will be able to go directly to the pictures by just clicking the link in the email they receive.

If clicking the link in the email does not work, try cutting and pasting the Share link (URL address) included at the bottom of the email into a browser such as Internet Explorer or FireFox.

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Creating a Collection
You can currently create up to two Collections, each with a personalized web address that you choose (e.g., martinfamily.shutterfly.com).

You will find links to ‘Create a Collection’ on both the ‘My Collections’ page and on the share ‘Enter message’ page (the page where you choose recipients and a subject/message for your shared pictures). Note: once you have created two Collections, these links will no longer be displayed.

Clicking on one of these links takes you to the ‘Create your Collection’ page where you will need to choose a web address and title for your Collection. You will also have the opportunity to select preferences for your Collection.

Choose a web address and title for your Collection

The Collection’s web address (URL) is the address at which your Collection lives (and can be found) on the Internet. You can give this address out to friends and family so they can easily visit your Collection and see the latest pictures and comments.

All Collection addresses are in the format <Collection Name>.shutterfly.com (e.g., martinfamily.shutterfly.com). You can customize your address by entering from 4-32 characters. Please only use letters and numbers — punctuation and special characters (like —_!@#$%^&*) are not permitted.

If an address is unavailable (has been taken by another user or is not permitted by Shutterfly), you will need to choose another address. We recommend choosing something that will be easy for you, friends, and family to remember.

You also need to choose a title for your Collection. This title will show up in the header of every page in your Collection when it is being viewed by visitors.

Finally, you have the option of entering in a description (up to 250 characters). This description will show up beneath the title on the Collection Home Page. The description can be used to tell more about you and the pictures contained in your Collection. It’s also a great way to welcome visitors to your Collection.

Set options for your Collection

As the owner of the Collection, you have control over whether or not visitors can add content to your Collection, and how you are notified about what they add. You can choose:

  • Whether or not visitors can add pictures/albums to your Collection
  • Whether or not visitors can add comments to your Collection
  • Whether or not you are notified when new pictures and comments are added

All three of these options are checked/set to ‘Yes’ by default, but you can uncheck them at the time of creating your Collection, or modify them at a later date.

Allowing friends and family to add pictures and comments is a great way to create a conversation around shared memories and experiences, and also helps everybody gather pictures in one place to enjoy. On the other hand, if you want visitors to simply view your pictures and you don’t want their comments or pictures included, you should adjust your options accordingly.

Finally, if you check the option for notifications, you will receive a daily summary email when new pictures and comments are added.

Choose a password for your Collection (optional)

Though your Collection address is not made available to the general public, as an added safeguard, you have the option of protecting your Collection by setting a password. Visitors will need to enter this password in order to view the pictures in your Collection.

We recommend that you choose a password that is easy for you to remember and difficult for others to figure out. For instance, we recommend that you do not use your name, the title of the Collection, or an email address. And you definitely do not want to use the word ‘password’!

You are responsible for distributing your Collection’s password to the people you want to view your Collection — and for keeping this password secure. The password to a Collection will not be automatically included in email invitations to visit the Collection.

Remember: if you forget your password or want to change it at any time, you can go to your ‘My Collections’ page and click on ‘Edit Collection info.’ You will then be able to see (and change) your password.

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Modifying Collection settings
At any time, you can easily modify your Collection’s information and settings. Just go to ‘My Collections’ and click on the ‘Edit Collection info.’ link for the Collection whose settings you want to modify.

You can change your Collection’s web address, title, description, options, and even the password. A couple of notes of caution:

Changing your Collection’s web address

If you choose to change your Collection’s web address, make sure to inform friends and family about the new address. Otherwise, they may have trouble getting back to your Collection.

When you change your Collection’s address, links to the Collection in your friends and family’s Shutterfly accounts (as well as any page bookmarks they’ve set) will no longer function — they will not be redirected to the new address.

Changing your Collection’s password

Similarly, you’ll need to inform friends and family when you change your Collection’s password. Otherwise, they will be unable to view the pictures in your Collection.

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Managing your single shared albums and Collections
You can easily review the single shared albums and Collections you’ve shared with friends and family. You can also see a record of pictures shared with you.

On ‘My Shutterfly’ you will see up to four links under ‘Shared pictures’:

  • My Collections
  • My shared albums
  • Friends’ Collections
  • Friends’ shared albums

Note: the links for Friends’ Collections/Friends’ shared albums will only show up if friends and family have either shared Collections or single shared albums with you. Also, if you have not yet created a Collection, the ‘My Collections’ link will be replaced with ‘Create a Collection.’

 

My Collections

This page gives you access to the Collections which you have created/for which you are the owner. For each Collection, you will see the Collection title, description, web address, and date created. You will also see links to edit the Collection info/preferences and delete the Collection.

If albums, pictures, or comments have been added to a Collection in the last 7 days, you will see a message indicating how many of each item were added.

Currently you can create up to two Collections. If you have less than two Collections, you will also see a link on this page to ‘Create a Collection’.

By clicking on the Collection’s address link, you will be taken to the Collection’s home page. As the owner, you can add or remove albums, pictures, and comments. You can also send out an invitation to view the Collection.

 

My shared albums

This page gives you a record of the single albums you have shared with friends and family — listed in order of how recently you’ve created them.

If comments have been added to a shared album in the last 7 days, you will see a message indicating how many comments were added.

For each shared album, you will see the album name and description. You can click through on the title to view the shared album. As the owner you can also delete pictures and add or delete comments.

On this page, you can also set your notification preferences for comments added to your single shared albums.

Under ‘Notification’ you should see the following text: ‘Email me when visitors add comments to my shared pictures’. This means that if friends and family comment on your single shared albums, you will be receive a daily summary email. This email will show which albums were commented on and how many comments were made.

To turn off notifications for single shared albums, click ‘Change’. The message will change to: ‘Do not email me when visitors add comments to my shared pictures.’ You can change this preference at any time. Note: this preference is set for ALL of your single shared albums — you can not currently change notification settings for individual single shared albums.

 

Friends’ Collections

If friends and family have sent you an invitation to view a Collection (to the email address used as your Shutterfly username), then this Collection will be listed on your ‘Friends’ Collections’ page.

You will have a link to view the Collection and a message indicating the date you were last invited to view the Collection (because you may be invited several times to view the same Collection). You can also see whether or not albums, pictures, and comments have been added to the Collection in the past 7 days.

Click through on the Collection address to view the Collection. If allowed by the owner, you can add albums, pictures or comments. You can also order prints or save pictures in the Collection to your Shutterfly account.

Once you’ve saved pictures to an album in your account, you can share them again with other friends and family, use Shutterfly’s enhancement tools to add borders, effects, and captions, or order cards, Photo Books, Calendars, and other personalized photo gifts).

 

Friends’ shared albums

If friends and family have sent you an invitation to view a single shared (to the email address used as your Shutterfly username), then this album will be listed on your ‘Friends’ shared albums’ page.

You will see the name of the album, the date it was sent to you, and the name of the sender. You can also see whether or not comments have been added to the album in the past 7 days.

Click through on the album name to view the album. If you like, you can add comments or order prints of pictures in the album. You can also save pictures in the shared album to your Shutterfly account.

Once you’ve saved pictures to an album in your account, you can share them again with other friends and family, use Shutterfly’s enhancement tools to add borders, effects, and captions, or order cards, Photo Books, Calendars, and other personalized photo gifts).

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Q: Who can view the pictures I’ve shared using Shutterfly? Are my pictures public?
A: Shared albums and pictures are not made available to the general public.

However, people who have received a link (URL) to a single shared album or to a Collection can view the pictures, order prints, save them into a Shutterfly account, and share them with other friends and family.

For added security, when you share pictures in your Collection, you have the option of protecting your Collection with a password of your choice. Visitors to a password-protected Collection will need to enter the password you have chosen before they can view and access pictures.

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Q: How do I review which pictures I’ve shared in the past?
A: You can easily view a record of both pictures you’ve shared as single albums as well as pictures shared in a Collection.

To view your single shared albums, go to ‘My Shutterfly’ and click ‘My shared albums’. You will see links to your shared albums listed in order of how recently you’ve shared them.

To view your Collections, go to ‘My Shutterfly’ and click ‘My Collections’. Then, you can click through and view the albums that are included in each Collection.

In addition, if the ‘Send me a copy’ option was checked on the ‘Enter Message’ page when you sent out an invitation, you will have received a copy of that email invitation in your email inbox.

You can also easily see a record of pictures that have been shared with you by friends and family. Just go to ‘My Shutterfly’ and click on ‘Friends’ Collections’ to see Collections shared by friends and family, or go to ‘Friends’ shared albums’ to see single albums shared with you.

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Q: Can I invite more people to view pictures after I’ve shared them?
A: To enable people to view your Collection, simply give them your Collection’s web address (URL). You can also go to your Collection’s home page and click ‘Send invitation’ to send friends and family an invitation to visit.

NOTE: each time you add additional albums to your Collection, you will have the opportunity to invite additional people to visit.

In the case of a single shared album, you can simply forward a copy of the email invitation (if you opted to receive a copy) to additional friends and family. You can also get the link to the viewed pictures by going to ‘My shared albums’, clicking through on the album you want to share again, and copying the address in your browser’s address field.

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Q: Can others add pictures to my shared albums? Can I add or remove pictures from a shared album?
A: If you choose to share pictures as a single album, you can remove pictures from the album once it has been created, but you cannot add additional pictures. Also, friends and family cannot add their own pictures.

As the owner of a Collection, you can either add or remove pictures from the albums contained in the Collection. You can also choose to allow visitors to add pictures and albums to your Collection.

Because you can choose to let friends and family add their own pictures, a Collection is a great way to easily gather pictures from a special event or get together (like a family reunion or wedding) in one place for everyone to enjoy.

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Q: Can others add comments to my shared albums? Can I add or remove comments from a shared album?
A: When you share an album, friends and family can easily add their comments to individual pictures and can also comment on the album as a whole.

If you like, you can turn off this option for your Collections — this option is set individually by Collection. Note: you currently cannot turn off the ability to add comments to single shared albums.

The owner of a single shared album or a Collection has the ability to both add and remove comments. Visitors do not have the ability to remove comments.

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Q: How do I know when friends and family have added comments or pictures?
A: If you choose, Shutterfly can send you a daily summary email of pictures and comments added to your Collections and single shared albums.

You decide which of your shared albums/Collections you want to be notified about. You can choose whether or not you want to be notified if any of your single shared albums have new comments (you make one decision for all single share albums).

For each of your Collections, you can also choose whether or not you want to be emailed when visitors add pictures or comments.

Shutterfly will send a single email summarizing any new pictures/comments to those items for which you’ve requested a notification.

 

Changing notification preferences for single shared albums

To change your notification preferences for single shared albums, go to ‘My shared albums’.

Under ‘Notification’ you should see the following text: ‘Email me when visitors add comments to my shared pictures’. This means that if friends and family comment on your single shared albums, you will be notified.

To turn off notifications for single shared albums, click ‘Change’. The message will change to: ‘Do not email me when visitors add comments to my shared pictures.’ You can change this preference at any time. Note: this preference is set for ALL of your single shared albums — you can not currently change notification settings for individual single shared albums.

 

Changing notification preferences for Collections

Notification preferences are set for each Collection individually. When you create a Collection, you can choose whether or not to be notified by clicking the checkbox next to: ‘Email me when visitors add pictures or comments’.

You can change your notification preferences for a Collection at any time. Go to ‘My Collections’ and click ‘Edit Collection info’ for the Collection whose preferences you want to change. You will be taken to a page where you can check/uncheck the box next to ‘Email me when visitors add pictures or comments’.

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Q: I can’t find pictures that have been shared with me. How do I view pictures shared by friends and family?
A:To see single shared albums or Collections that have been shared with you, go to ‘My Shutterfly’ and click on ‘Friends’ Collections’ or ‘Friends’ shared albums.’

If albums or Collections from friends and family aren’t showing up on ‘Friends’ Collections’ or ‘Friends’ shared albums’ pages, there are three likely reasons:

  1. The invitation was sent to an email address that is different from the address you use as your Shutterfly username.

    When friends and family send out an invitation, if the email address matches the username of a Shutterfly registered user, the album/Collection is placed into that user’s ‘Friends’ Collections’ or ‘Friends’ shared albums’. If the email address does not match, then it will not show up in the list.

  2. The invitation was sent to you before you joined Shutterfly.

    Even if the email address on the invitation matches your current Shutterfly username, if you had not yet joined Shutterfly at the time you received the invitation, we would have been unable to match the email on the invitation to your Shutterfly username.

  3. The link to the single shared album/Collection has been removed.

    If you click ‘remove’ underneath a Collection or single shared album, it will be removed from the list of Friends’ Collections/Friends’ shared albums.

If you’ve saved the email invitation to view a Collection or single shared album, you can also always click through on the link in the email to see the pictures.

If you’ve deleted the invitation email, you should contact the sender to share their pictures with you again.

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Q: Is online sharing free?
A: You can share as many single albums as you’d like for free. You can also create up to two Collections free of charge.

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