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 FAQs and troubleshooting Related pages
Q: What are Snapbooks? The pages are printed on real glossy photo paper, and you can add captions and titles to the front of your Snapbook pages. We also offer Snapbook Express, which is designed as quick way to create a pictures only Snapbook with an optional title page. Each Snapbook can have up to 50 pages. Snapbooks come spiral-bound. They are protected by a clear plastic (matte finish) cover. Q: What resolution should my images be? What does it mean if the image for my Snapbook is "not recommended"? (Please note that our recommendations are based ONLY on the overall resolution of your picture, and not on the overall quality or clarity of the original picture. We recommend that customers use as little image compression as possible. Also, we are not and cannot be responsible for the original picture being blurry or out-of-focus, even if there is sufficient resolution to be 'recommended'.) Pictures that fall below our recommended resolution guidelines may look okay when viewed online, but will appear blurry and pixelated -- that is, the image will appear blocky, with jagged rather than straight edges -- when enlarged and printed. To check the resolution of your pictures once you have transferred them to Shutterfly, go to the View page and click on the thumbnail image; you will then see a larger version of the picture, with recommended print sizes. Above these, hold your cursor over the lowercase 'i'. Among the information displayed you will find the resolution. Q: How are Snapbooks bound? How many pages can they have? Snapbooks can have up to 50 pages each. (This is the maximum that the size of the binding can permit. If you want more images for your Snapbook, you can order additional Snapbook(s) for the excess pictures.) Q: What customizable options do I have? For any Snapbook, you can do all of these things: And for Snapbooks using one of the eight styles - you can add captions that appear on the page with your picture. You can also choose whether your Snapbook will have all the captions displayed below, or to the side of your pictures. Each picture in your Snapbook can be cropped and can be rotated to the left, right, or 180 degrees. And each picture can be used with our effects (such as soft focus or black & white settings). Note that some of the styles include a matching border. This border will be applied to the entire Snapbook if you choose that style; and may result in the actual size of the picture being less than the Snapbook size you choose (4×6 or 5×7). Snapbooks created using the 'Pictures only' style will have the maximum possible picture size on the paper. Q: Can I make one with no border/captions? You can also use one of the Snapbook styles (Classic, Elegant, Fun, Blue Checks, Pink Checks, Garland, Travel, or Party) but with no captions. Note that some of the styles include a matching border. This border will be applied to the entire Snapbook if you choose that style; and may result in the actual size of the picture being less than the Snapbook size you choose (4×6 or 5×7). Q: Can I use Shutterfly borders and effects with Snapbooks? If you wish to use other Shutterfly borders with Snapbooks, please note that the other borders will only be printed if you use the 'Pictures only' Snapbook option. (If you use of of the other themed styles - Classic, Elegant, Fun, Blue Checks, Pink Checks, Garland, Travel, or Party - then the pages will be printed with the appropriate theme rather than with the Shutterfly border.) Q: What happens if I use a picture that already has a border? If you use one of the eight Snapbook styles then the pages in your Snapbook will NOT be printed with a regular border - they will be printed with the style. If you use the 'Pictures only' option for your Snapbook, then the pages can be printed using a Shutterfly border. If you have already added a border, they will be printed with this border; and during the Snapbook creation process, you can edit or remove borders. Q: Can I save a Snapbook that I'm not finished with? To resume working on a saved Snapbook, sign in to your account, and go to the Snapbook creation page. There you will see a note that says you have a Snapbook in progress, and a link that allows you to edit your current Snapbook. For more information about our 'Save project' feature, please go to our Projects help page. Q: Are the pages prints or paper? Note that Snapbook pages do NOT have the backprinting that our normal prints have. (If you wish to caption your Snapbook photos, you can have the caption printed on the front.) The back of your Snapbook pages will be completely blank. Q: Are free promo prints applied to Snapbooks? Can’t find the answer to your question here? Contact us |
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