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Q: What are the system requirements for using Shutterfly?
A: Shutterfly and the Shutterfly SmartUpload™ software can be used on either the Windows, Macintosh, or Linux platforms. The Shutterfly Picture Upload plug-in can be used on Windows or Macintosh platforms.
| Operating System: Windows 95 or higher (Windows 98 or higher recommended, especially when using Shutterfly SmartUpload™ software); Mac OS 8.5.1 or higher; or Linux.
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| Browser: Microsoft Internet Explorer 5.0 or above for Windows and Macintosh); Netscape Navigator 4.8 or above (except 6.x); Safari 1.2 or above; AOL 5.0 or above
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| Monitor Resolution: 800×600 required; larger resolutions are recommended |
| Color Depth: 16-bit color or above recommended; 256 colors required |
| Digital pictures in JPEG format (the most common image format used by digital cameras and scanners)
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Shutterfly can be used by Netscape users on a UNIX operating system; however, the Picture Upload plug-in will not be available.
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Q: I don't have a digital camera! Can I still use Shutterfly to process and enhance my pictures?
A: Yes. You can use Shutterfly in a number of different ways even without a digital camera:
- Scan traditionally processed prints using 300 dpi or greater and save them as jpeg files keeping the jpeg quality at 80% or better. Now you've digitized them, and you can add them to your Shutterfly account.
- Order mailers for 35mm or APS (ADVANTIX®) film. We'll process it and make your pictures available to you in your Shutterfly account. You'll be able to make corrections, use borders and enhancements, share, and send prints just as if you had uploaded your prints digitally.
- Order prints of pictures that your friends have shared with you.
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Q: Do I have to have a megapixel digital camera to use Shutterfly's print service?
A: You must have a high-resolution digital picture. Typically those pictures come from either a digital camera or a scanner. See the table below for recommended print and resolution combinations.
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Q: Will any digital picture work?
A: Shutterfly currently accepts only pictures that are in the JPG format. We do not support TIFF, GIF, PSD, or other file formats.
Additionally, we strongly recommend that you use high-resolution images, as low-resolution images will not print well at standard sizes. Please see the Resolution Issues page for more information about our recommended resolutions.
| Image Resolution |
Maximum print size |
| less than 640 x 480 | Only wallet-size prints recommended |
| 640 x 480 | Absolute minimum resolution for 4x6
(results will vary) |
| 1024 x 768 | Minimum recommended resolution for 4x6 |
| 1152 x 864 | Minimum recommended resolution for 5x7 |
| 1600 x 1200 | Minimum recommended resolution for 8x10 or larger |
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