I purchased this for a friend who has lost her daughter. I received it yesterday. The chain is black and the photo is blurry. I can't send it back it's a christmas present. I have to replace the chain and I am just hoping she likes it. I read reviews saying three people max I have two faces and it just doesn't seem to be good. I would suggest this item for a child and not an adult. I go through shutterfly for a lot but definitely wont do jewelry anymore
December 10, 2013
I have bought this necklace twice. Everyone always complements me on it. Just don't put too many faces in picture. Three kids max.
November 8, 2013
I just received my photo necklace and was very disappointed. The quality is not good despite the almost $40.00 I spent which included shipping. The chain is very cheap so I will have to replace it with a new chain.
I buy alot from Shutterfly and this is the first time I have been disappointed in any of their items.
From now on I will only buy photos and prints and find quality venues for products.
October 21, 2013
I wear this necklace everyday with no issues. I get compliments on it almost daily. I do take it off for my shower. I am not sure why others have had problems with this item. I am considering buying another.
August 25, 2013
Chain Snags - Charm shows wear
I purchased this three months ago. I chose a photo of my two children. My three year old son loves seeing a picture of him and his sister around my neck and gives the charm a kiss every night at bedtime.
However, I'm not exactly thrilled with the overall quality of this product. After only a few weeks, I had to give in and switch out the chain. It has two loopholes to adjust the length; the longest is the only setting that would fit my neck and the shorter loophole would snag strands of hair at the nape of my neck, ripping it out.
After wearing this necklace for three months, during the heat of the summer, it shows wear already. I'm attributing this to either a) sweat (eww) or b) sunblock. Either way, the loop that holds the charm is worn and is now a copper color. There are also two small spots in the bottom corners of the charm/frame that are worn a copper color like this, and also along the bottom of the back. It also appears the clear coating over the photo itself is somehow mildly blotched by sweat/sunscreen.
Overall, I just like the idea that I can wear my childrens photo everywhere I go, but considering the cost compared to the quality of the product, I don't think it's a very good deal.
August 22, 2013
Was going to buy one of these but now after reading the reviews I will not. Shutterfly should offer a Sterling silver quality piece jewelry and should reply to some of the many comments
July 16, 2013
This isn't the same necklace?
I ordered one of these for my sister last summer and it was fantastic. I just came back here to order one for myself and it looks different. I read all the comments and now I'm afraid to order one. Please go back to the original sterling silver necklace. It was perfect.
July 13, 2013
Love Sterling not the Plated
My sister bought me one of these for Christmas in 2011 and I fell in love with it! I told her that was the best gift she had ever given me. She bought me another one for Christmas in 2012. I HATE IT!!
The chain on the first necklace is pretty! I wear it all the time and never take it off. When I revieved the new necklace I was excited. When I put the necklace on I noticed the chain was not the quality of my first necklace. It was cheap looking. After I wore it for a few hours I noticed my hair was getting tangled up in the chain. I tried several times to wear it but the same thing kept happening. I finally switched back to my orginal necklace and my "new" one is back in the box, where sadly it will probably stay.
I think it would be wise to go back to the sterling chains and let the manufacturer of the new chains you are using keep their junk!
May 4, 2013
I was going to order one of these for Mother's Day, but after having read the latest reviews I think I will pass... stick with the quality products if you want to keep your customers happy!
April 30, 2013
I haven't bought one - yet. Just reading reviews -- and its not looking like you have a response. ( i.e. it seems you don't care) Thanks for keeping all reviews + and - up though.. But wouldn't it be wise to offer BOTH necklaces if you still have some of the lesser ones in stock? At the very least, note vendor changes and be up front in your descriptions - I don't like to see you lose business!
I DO LOVE your books and calendars.
April 29, 2013
Not what it used to be
I was getting one of these for every child I had but the one that was given to me recently is poor poor quality not the same as the old ones. And for fifty dollars?!? You ve got to be kidding
January 23, 2013
I just received my necklace , I love it! with out having to pay hundreds of dollars for a necklace, I can proudly show off my gransons picture! I have him with me all the time! It is a nice looking necklace.
January 23, 2013
Go back to Sterling Silver or I will never order one of these again!!
I was just looking over the gift items because I have a $20 credit. I have been collecting these charm necklaces with pictures of my son as he grows for years and was hoping to add another one now! All of my charms are sterling silver on a lovely sterling chain with a little freshwater pearl at the end. What is this junk you have now?? SILVER-PLATE!!?? Cheap costume jewelry for $49? Sorry Shutterfly...you've been my go-to for all photo items for over 8 years but stick with the quality products or you're going to lose your longtime customers.
It looks like I won't get to finish my charm necklace after all. And the worst part is that even recently someone asked how I'd done it and I recommended Shutterfly! What a disappointment!!
January 16, 2013
not like it used to be
I bought one of these a couple years ago and LOVE IT, to the point that i would tell everyone where i got it. Just ordered one for my sister-in-law and it is definitly different. It looked cheep and was not near the quality i got. I went ahead and gave it to her thinking "its the thought that counts." but i sure wish the quality was better like it used to be. Its the same price too. Oh well... I had even planned on buying theese every year to add to my charm cracelet, but that will not be happening!
January 15, 2013
WOW very disappointed in this necklace. This was to be a gift for my Grandmother with a picture of my Grandfather and the chain has a coated cheap plastic feel. Like you would get from a gumball machine. I will have to replace the chain. The actual charm itself is nice, perfect size without being too large or too small, but you better plan on getting a new chain. They really should lower the price or sell this without the chain....or how about selling it with a chain that is giftable!
January 10, 2013
Ordered this as a gift for my mother w/a pic of my kids in it. The charm is wonderful but the chain is junk. When I took it out of the pouch I could tell the chain was very cheap. The clasp doesn't even close correctly. Would not order again and would tell others not to order unless you want to buy another chain to put the charm on.
December 27, 2012
Necklace not like it used to be
I ordered this necklace and charm for myself when it was still sterling silver, loved it! Just ordered one for a friend as a gift and it is not nearly as nice, chain was broken on arrival, no gift box anymore, just a cloth drawstring pouch, so Shutterfly gave me an account credit. I went out and bought a new SS chain for it, but the charm itself just isn't the same quality. Very dissapointed as I would like another for myself, but not this company. I would not recc this item.
December 23, 2012
Photo charm too small
This was given to an adult. Chain too short and she could not even SEE the photo. Should not be able to print if photo not of just one head shot. Would have paid $50 if charm and chain larger. Can't see group of 4 photo at all. Disappointed. Such a nice thought and took some time too.
December 19, 2012
Very Very Very Disappointed!
My item arrived quickly and I was really excited to see the necklace I bought for my mother. The picture wasn't the best quality but the necklace was horendous quality. I didn't expect the best quality for the price but I expected it to look decent. Not at all what we got. This thing looks like it could have come out of a quarter machine and that is absolutely no exaggeration. It actually looks and feels like plastic with silver spray paint on it. The necklace part is really short and the total weight of it is probably no more than the weight of a penny. I recently got a christmas ornament from another site using the same picture and got an awesome product. Bought necklace for mother (with her granddaughter on it) but embarrased to give to her because of the extreme poor quality. Will look for another photo gift from another site. Terrified to try anything else from shutterfly.
December 12, 2012
I wish I had read the reviews before I bought this maybe then I would have been a bit less disappointed. It's a nice charm but the silver plating is dull, dull, dull. It would have been nice if it didn't look like something I could have bought from Clair's. Next time I will read the reviews.
December 11, 2012