Get started by selecting your email provider or your email program from
the list below:

AOL
Comcast Webmail
Gmail
Hotmail
MSN
Outlook 2003
Outlook 2007
SBC Global/Yahoo! Classic
SBC Global/Yahoo! New

Add us to your AOL address book by following the steps below:

1. Open any mail folder containing a message from Shutterfly.


2. Right-click shutterfly@shutterfly.messages2.com and select Add to Contact, or select Add Address on the right side of the email form:

3. Select Save.


4. Open the Shutterfly message and select always from this sender in the
   orange bar:

Add us to your Comcast address book by following the steps below:

1. Open any email message from Shutterfly.


2. Select Add to Address Book directly below the sender’s name:

3. The email address field will be pre-formatted with the address displayed in the sender’s message.


4. Select add:

NOTE: If you’ve enabled “Restrict Incoming Email”, please do the following:

1. Sign into Webmail.


2. Select Preferences.


3. Select Restrict Incoming Email.
   
   Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.


4. Select Allow email from addresses listed below.


5. Enter shutterfly@shutterfly.messages2.com.


6. Select Add.

Add us to your Gmail address book by following the steps below:

1. Open any message from Shutterfly.


2. Select Always display images from shutterfly@shutterfly.messages2.com.

3. Select the arrow to the right of the Reply button and select Add Shutterfly to Contacts list:

Add us to your Hotmail or MSN address book by following the steps below:

1. Open any email message from Shutterfly.


2. Select Mark as safe at the top of the message:

3. Select “Show content” on the right side of the yellow strip above the message:

Add us to your Outlook 2007 address book by following the steps below:

1. Open any email message from Shutterfly.


2. Right-click Click here to download pictures in the light blue bar below the sender’s name, then select Add Sender to Senders Safe List in the drop-down menu.

Add us to your Outlook 2003 address book by following the steps below:

1. Open any message from Shutterfly.


2. Right-click Click here to download images in the gray bar at the top of the message, then select Add Sender to Safe Senders List in the drop-down menu:

3. Select OK once the dialog box appears.

Add us to your SBC Global or Yahoo! Mail Classic address book by following the steps below:

1. Open any message from Shutterfly.


2. Select Add to Address Book or the rolodex card icon next to the sender’s address:

3. Select Save.

NOTE: If you’ve enabled Image Blocking, please follow these additional. Otherwise, Yahoo! will block all images, including those in messages from your trusted senders.

4. Select Mail Options in the upper right corner of your browser:

5. Under Personalization, select General Preferences:

6. Scroll down to the “Messages” section, and next to “Security”, uncheck the box marked “Block HTML graphics in e-mail messages from being downloaded”:

7. Select Save on either the lower left-hand corner or upper left-hand corner of your browser window:

Add us to your SBC Global or Yahoo! Mail address book by following the steps below:

1. Open any message from Shutterfly.


2. Select Add or the index card icon next to the sender’s address:

3. An Add Contact window will pop up - select Save:

4. Select OK in the confirmation dialog box.


5. Select Options in the upper right-hand corner of the page:

6. Select Spam in the left-hand menu:

7. Select the radio button next to Show images only from my contacts and certified senders:

8. Exit the Mail Options page and select OK to save your changes.