"Every year, I order our Christmas cards from Shutterfly. The quality of the pictures and of the paper (we use cardstock) is beautiful, and we feel very pleased when we put them in the mail and when our friends let us know how much they liked them.
This year, I made a very bad mistake on the card that was sent in. Received my cards within a week, opened them and found I had put the wrong birthdate for our new twin grandbabies. Also used their nicknames instead of their given names... Needless to say, I was horrified to the point of feeling ill.
Before I attempted to "fix" the problems by putting labels over them (which would have looked tacky at best), I called Shutterfly Customer Service. Practically in tears, I explained my problem and asked if one of their staff could tell me the best thing to do. After being on hold for 2-3 minutes, she came back and said, "We are going to credit your VISA for the cards that you have and as soon as you correct the mistakes and send us the new copy, we will send you the new ones by Free Priority Mail. Merry Christmas!"
I have rarely, if ever, received such service!! It was the biggest Christmas gift we will receive this year for sure!
Thank you, Shutterfly. You are the BEST!!"
December 7, 2012We've relied on Shutterfly for 9 years for our holiday cards
"I am very happy with the quality and price of the cards. We receive our cards in about a week. We can put photos on the front, back, and insides of the card. We can put text all over, too. Everything happens within the templates you select. Shutterfly makes it easy to create a good looking card.
What could be done better?
1) Make the 5x7 cards truly 5x7. They used to be 5x7. They've been shrinking, and Shutterfly does tell you their exact dimensions.
2) When you sign your names on the card, the ink smears really easily. It would be great if Shutterfly would use a paper which would limit smearing, at least on the inside of the card.
3) It would be nice if the templates were a starting point, and one could move or resize the photo or text boxes.
These are niggles. Keep up the good work, Shutterfly."
August 11, 2013Best product on the market
"I have shopped with Shutterfly for many years, and they never cease to amaze me. Their customer service cannot be beat and the product choices are incredible."
August 8, 2013Beautiful cards, good weight
"I was pleasantly surprised by the thickness of these cards -- not bulky, but you can tell they're good quality cardstock. The colors were sharp and vivid, and everything was exactly as I ordered. Very pleased; will purchase again! Thanks, Shutterfly!!"
March 23, 2013A Thank-You Note
"I chose this card b/c of it's unique design, the Blurred Edge.
I am not very adept at making cards, but as one can see
the staff at Shutterfly did a Fantastic job in assisting me. They
were there & Gladly answered any & all questions that I had concerning colors, layouts & even gave me a few ideas to consider. Their staff was Extremely Patient, Courteous, Friendly, Kind, & Helpful & to be all of this when in reality the card was FREE,all i can say to that is a COMPANY WITH A GREAT DEAL OF CHARACTER!!
I was considering using another company b/c they were offering a promo i was interested in, but after this encounter with SHUTTERFLY & actually seeing the finished product i see NO REASON TO LOOK ELSEWHERE b/c the END RESULT can't get any better than this !!! So if somethings not broke don't go & try & fix it b/c you can't change PERFECTION !!
About New Years
It's not too late to send warm greetings to loved ones even after the holidays. Ring in the new year with gorgeous Shutterfly greeting cards. Wish friends and family a happy new year!
Picture More Berry 5x7 Folded Card by Petite Lemon. Show off up to six of your favorite pictures with this
all occasion greeting card. Personalize your name or greeting against a warm berry color block.