"Every year, I order our Christmas cards from Shutterfly. The quality of the pictures and of the paper (we use cardstock) is beautiful, and we feel very pleased when we put them in the mail and when our friends let us know how much they liked them.
This year, I made a very bad mistake on the card that was sent in. Received my cards within a week, opened them and found I had put the wrong birthdate for our new twin grandbabies. Also used their nicknames instead of their given names... Needless to say, I was horrified to the point of feeling ill.
Before I attempted to "fix" the problems by putting labels over them (which would have looked tacky at best), I called Shutterfly Customer Service. Practically in tears, I explained my problem and asked if one of their staff could tell me the best thing to do. After being on hold for 2-3 minutes, she came back and said, "We are going to credit your VISA for the cards that you have and as soon as you correct the mistakes and send us the new copy, we will send you the new ones by Free Priority Mail. Merry Christmas!"
I have rarely, if ever, received such service!! It was the biggest Christmas gift we will receive this year for sure!
Thank you, Shutterfly. You are the BEST!!"
December 7, 2012We've relied on Shutterfly for 9 years for our holiday cards
"I am very happy with the quality and price of the cards. We receive our cards in about a week. We can put photos on the front, back, and insides of the card. We can put text all over, too. Everything happens within the templates you select. Shutterfly makes it easy to create a good looking card.
What could be done better?
1) Make the 5x7 cards truly 5x7. They used to be 5x7. They've been shrinking, and Shutterfly does tell you their exact dimensions.
2) When you sign your names on the card, the ink smears really easily. It would be great if Shutterfly would use a paper which would limit smearing, at least on the inside of the card.
3) It would be nice if the templates were a starting point, and one could move or resize the photo or text boxes.
These are niggles. Keep up the good work, Shutterfly."
December 11, 2014gift ideas
"Shutterfly has provided and solved many gift giving ideas. I treasure my photo albums made into books!
I can always count on quick delivery."
November 1, 2014landscape Christmas card
"Cards came out as beautiful as my original photos so was very happy with my cards. Even though it says Christmas card I did my with fall foliage and the colors of the cards were true to my photos which showed the richness of the colors of the changing leaves."
December 22, 2012Ms
"We were thrilled with this card. The pixels were not great and I knew that but Shutterfly made it look awesome anyway! That's what I love about you Shutterfly - there is the human element. I can go to Costco or where ever but no one cares! You do, every time! Way to go Shutterfly!!!"
About New Years
It's not too late to send warm greetings to loved ones even after the holidays. Ring in the new year with gorgeous Shutterfly greeting cards. Wish friends and family a happy new year!