"Every year, I order our Christmas cards from Shutterfly. The quality of the pictures and of the paper (we use cardstock) is beautiful, and we feel very pleased when we put them in the mail and when our friends let us know how much they liked them.
This year, I made a very bad mistake on the card that was sent in. Received my cards within a week, opened them and found I had put the wrong birthdate for our new twin grandbabies. Also used their nicknames instead of their given names... Needless to say, I was horrified to the point of feeling ill.
Before I attempted to "fix" the problems by putting labels over them (which would have looked tacky at best), I called Shutterfly Customer Service. Practically in tears, I explained my problem and asked if one of their staff could tell me the best thing to do. After being on hold for 2-3 minutes, she came back and said, "We are going to credit your VISA for the cards that you have and as soon as you correct the mistakes and send us the new copy, we will send you the new ones by Free Priority Mail. Merry Christmas!"
I have rarely, if ever, received such service!! It was the biggest Christmas gift we will receive this year for sure!
Thank you, Shutterfly. You are the BEST!!"
December 7, 2012We've relied on Shutterfly for 9 years for our holiday cards
"I am very happy with the quality and price of the cards. We receive our cards in about a week. We can put photos on the front, back, and insides of the card. We can put text all over, too. Everything happens within the templates you select. Shutterfly makes it easy to create a good looking card.
What could be done better?
1) Make the 5x7 cards truly 5x7. They used to be 5x7. They've been shrinking, and Shutterfly does tell you their exact dimensions.
2) When you sign your names on the card, the ink smears really easily. It would be great if Shutterfly would use a paper which would limit smearing, at least on the inside of the card.
3) It would be nice if the templates were a starting point, and one could move or resize the photo or text boxes.
These are niggles. Keep up the good work, Shutterfly."
January 16, 2013great product, what a process :(
"I love my cards! They are super cute and the colors printed true to screen which was a concern of mine with the red of the card and the red of their outfits. I am trilled with them!
On the other hand, the process of "sharing" an album to get the images was super buggy. After my friend shared the album, it took 8 tries to get it to load into the card pictures. I almost gave up and that is sad because the product is so great."
December 11, 2012High Quality Product
"We just received our holiday cards from Shutterfly and were super impressed with the finished product. The card stock and photo printing were both of very high quality. I have received a ton of positive feedback from friends regarding my card."
December 5, 2012Cute but not all good
"Three of the ten cards had a colored line down the center. Customer service was gear and will return the defective cards....great"
About New Years
It's not too late to send warm greetings to loved ones even after the holidays. Ring in the new year with gorgeous Shutterfly greeting cards. Wish friends and family a happy new year!
Happy Grandma Collage 5x7 Greeting Card by Other Designers. Tell grandma just how much she means to you with three
favorite photos beneath a Mother's Day greeting. There's room inside this lovely Mother's Day card for more thoughts and wishes. ...
Year Older Plum Birthday Invitation 5x7 Stationery Card by Stacy Claire Boyd. What age is she turning? Show off your
child's age in pretty pink on a plum ribbon for a striking combination. Add a favorite photo and the celebration ...