"Every year, I order our Christmas cards from Shutterfly. The quality of the pictures and of the paper (we use cardstock) is beautiful, and we feel very pleased when we put them in the mail and when our friends let us know how much they liked them.
This year, I made a very bad mistake on the card that was sent in. Received my cards within a week, opened them and found I had put the wrong birthdate for our new twin grandbabies. Also used their nicknames instead of their given names... Needless to say, I was horrified to the point of feeling ill.
Before I attempted to "fix" the problems by putting labels over them (which would have looked tacky at best), I called Shutterfly Customer Service. Practically in tears, I explained my problem and asked if one of their staff could tell me the best thing to do. After being on hold for 2-3 minutes, she came back and said, "We are going to credit your VISA for the cards that you have and as soon as you correct the mistakes and send us the new copy, we will send you the new ones by Free Priority Mail. Merry Christmas!"
I have rarely, if ever, received such service!! It was the biggest Christmas gift we will receive this year for sure!
Thank you, Shutterfly. You are the BEST!!"
December 7, 2012We've relied on Shutterfly for 9 years for our holiday cards
"I am very happy with the quality and price of the cards. We receive our cards in about a week. We can put photos on the front, back, and insides of the card. We can put text all over, too. Everything happens within the templates you select. Shutterfly makes it easy to create a good looking card.
What could be done better?
1) Make the 5x7 cards truly 5x7. They used to be 5x7. They've been shrinking, and Shutterfly does tell you their exact dimensions.
2) When you sign your names on the card, the ink smears really easily. It would be great if Shutterfly would use a paper which would limit smearing, at least on the inside of the card.
3) It would be nice if the templates were a starting point, and one could move or resize the photo or text boxes.
These are niggles. Keep up the good work, Shutterfly."
November 17, 2013Thanksgiving Card
"I have tried many other products, but have used Shutterfly exclusively for several years. The quality and customer service can not be matched. My two favorite items to purchase are greeting cards like this one and making memories of family and travels with photo books. They are PRICELESS!"
August 9, 2013Cards and Enlargements
"Shutterfly does a great job processing my photos and their customer service is wonderful. I have been very pleased with cards and enlargements that I have had done."
September 29, 2012Snowy Day
"I am quite pleased with the quality of the cards and envelopes I ordered. The stock of the cards is nice and heavy with a glossy finish on the outside, and a matte finish on the inside to accept a penned note. The envelopes are much heavier than the average envelope and will definitely pay honor to their contents. Thanks for a very nice product. I'm sure I'll order more cards from you."
About New Years
It's not too late to send warm greetings to loved ones even after the holidays. Ring in the new year with gorgeous Shutterfly greeting cards. Wish friends and family a happy new year!
Happy Day Cocoa 5x7 Greeting Card by Blonde Designs. Such a happy day. Send dad love with lots of photos
framing your wishes. There's room inside this cocoa Father's Day card for even more photos and a personalized message.
Happy Dad's Day 5x7 Greeting Card by Vanilla Print. For the man of style: show dad how much you care
with this modern Father's Day card. A sophisticated script font stands out against a classic black hue. (Message inside: Love). ...
I Love Mommy 5x7 Greeting Card by Vanilla Print. A pretty pink ribbon delivers a sweet and simple message against
a lovely picture: I love my mommy. Make her smile with this sweet Mother's Day card. (Message inside: happy mommy's ...