Link Your Disney PhotoPass® & Shutterfly Accounts
STEP-BY-STEP GUIDE
Here’s how it works.
Sign in or create a Shutterfly account.
Connect your MyDisney account.
Wait for us to sync your photos.
BUILT-IN BENEFITS
Account perks you’ll love.
Frequently Asked Questions
What is the strategic alliance between Disney and Shutterfly?
Shutterfly has been named the Official Photo Gift Partner of Walt Disney World® Resort, Disneyland® Resort, Disney Cruise Line®, and Aulani®, A Disney Resort & Spa. The alliance creates a more connected way for Guests to turn Disney PhotoPass® memories and favorite vacation photos into personalized keepsakes they can revisit, share, and celebrate for years to come.
What does this relationship mean for Disney Guests?
The alliance makes it easier for Guests to stay connected to their Disney memories after returning home. Eligible Disney PhotoPass® photos can appear in a linked Shutterfly account, where Guests can store, revisit, and transform them into personalized photo books, cards, gifts, and other keepsakes that help the magic live on.
Why do I need both a MyDisney account and a Shutterfly account?
A MyDisney account and a Shutterfly account are required to link your accounts so eligible Disney PhotoPass® photos can automatically appear in your Shutterfly account. A Shutterfly account is also needed to create, save, and purchase personalized products.
What happens when I link my accounts?
After linking your MyDisney and Shutterfly accounts, all eligible Disney PhotoPass® photos linked to your MyDisney account will automatically appear in your Shutterfly library and be ready for you to use when creating personalized photo products.
Will all my Disney PhotoPass® photos automatically appear in Shutterfly?
Purchased Disney PhotoPass® photos linked to your MyDisney account will sync to your Shutterfly account after you have linked the two accounts. Availability may vary based on photo eligibility and account status.
How long does it take for Disney PhotoPass® photos to appear in my Shutterfly account?
Photo synchronization timing may vary. In most instances, after you have linked your Disney PhotoPass® photos to your MyDisney account, they should be available in Shutterfly in less than 10 minutes; however, please allow up to 24 hours for your photos to appear.
How long will my Disney PhotoPass® photos be available in Shutterfly?
Eligible Disney PhotoPass® photos that have transferred to your Shutterfly account will remain available subject to the applicable Disney PhotoPass® and Shutterfly terms, policies, and account status. Shutterfly offers unlimited photo storage for active customers, so you can preserve your favorite photos and turn them into personalized creations anytime you want. Learn more about Shutterfly’s unlimited photo storage here: https://www.shutterfly.com/alp/photo-storage/
Where can I find Disney-themed products?
You can shop the whole collection here: https://www.shutterfly.com/collections/disney/
Will new Disney characters and designs be added in the future?
Yes. New products, designs, and Disney-themed experiences may be introduced over time.
Who should I contact if I have questions about my Disney PhotoPass® photos?
If you have questions about your Disney PhotoPass® photos or your photo experience, please contact the Disney PhotoPass® Guest Support team by calling (407) 560-4300.
Who should I contact for Shutterfly-related questions?
If you have questions about Shutterfly product creation, orders, shipping, billing, or account management, please contact Shutterfly Customer Care at (877) 291-6190.
For more FAQs visit Shutterfly customer service