"I ordered this as a gift for my grandmother's 93rd birthday, and she's so pleased. The matting is lovely, and having the photos all assembled in this great frame was a breeze"
"There was a snag with the first large format framed print. I called Shutterfly and their Customer Service person was really good. It took a little time --she had to check with her supervisor-- but they honored their promise for a satisfied customer, accepted my evaluation of the print's shortcomings, and produced an excellent result with the second print. I've found customer service at many businesses to be limited, and certainly not gracious. Not at Shutterfly! Their team did an excellent job making good on their promise for an excellent outcome. I went out of my way to call them immediately on arrival of the replacement print, both because they 'walk their talk,' and because I feel their efforts warranted special acknowledgment. They were appreciative for that 'attaboy', too. Because of their high standards, I will be proud to present this print to a business friend as a gift."
"My photos came out great, and the frame worked really well with the wall I placed it on"
"Ordered this for additional family pictures of our daughter's family - great framed print; arrived as expected and in great condition."
"I was so pleased with this product, it's going to be a gift for someone special in my life."